Warning: spoilers ahead
We’re straight on location at Penrhyn Castle, a key landmark in northern Wales.
The candidates have already been briefed on this week’s guided tour task. The tricksy curveball is that, if customers aren’t satisfied with the tour, they can ask for a refund and lower our teams’ profits.
Teams and tours
Team Infinity + Karren: Kathryn (project manager), Amy, Aaron, Harpreet and Akeem.
Team Diverse + Tim: Stephanie (project manager), Nick, Brittany, Sophie and Akshay
Amy ducks out of taking up the position of project manager at the earliest opportunity. So, because Stephanie is project manager on the other team, Amy’s the only one who hasn’t yet assumed the role. This leaves Kathryn to be PM for the second time.
The decision on the other team is incomparably breezy. Steph says she has hospitality experience and the team say yeah.
Now, to select the tours. Diverse opt for a Highland railway tour with a watercolour painting masterclass and whisky tasting. Price: £75 per person (£65 if the salespeople are struggling).
Infinity have gone for ziplining, a slate mine tour and cheese tasting. Price: £75 per person (£65 if they’re struggling).
The negotiating game
Kathryn, Harpreet and Akeem go and negotiate with the tour operator, with Kathryn insisting on taking the lead and Harpreet reminding the team not to offend him. The tour operator states the RRP of £85. Kathryn plunges right down to £40. Let’s see how that goes.
"As long as we don't offend them to begin with."
