HubSpot Sales Hub Review (2023)
/* widget: Image Card */
.uc_classic_content *{
box-sizing: border-box;
}
#uc_image_card_content_box_elementor_5910c366
{
font-size:14px;
overflow:hidden;
color:#8a8a8a;
text-align:center;
position:relative;
width:100%;
box-shadow:rgba(0,0,0,0.10) 0px 5px 20px;
}
.uc_classic_content .uc_classic_content_content h2
{
font-size:21px;
color:black;
}
.uc_classic_content .uc_classic_content_content p
{
line-height:1.5em;
}
.uc_classic_content .uc_classic_content_border
{
display:block;
margin: 0 auto;
}
.uc_classic_content .uc_classic_content_placeholder img
{
width:100%;
object-fit:cover;
}
#uc_image_card_content_box_elementor_5910c366 .uc_classic_content_content
{
display: flex;
flex-flow: column nowrap;
}
#uc_image_card_content_box_elementor_5910c366 .btn_wrap
{
margin-top:auto;
}
#uc_image_card_content_box_elementor_5910c366 .uc_classic_content_content .uc_more_btn {
display:inline-block;
text-decoration:none;
transition: all 0.3s ease;
border-style:solid;
text-align:center;
}
Bonfire Rating: 4.6/5 HubSpot Sales Hub is an all in one tool designed to help businesses scale their sales efforts.
HubSpot Sales Hub
Learn More Today!
$
50
Monthly
Free Tools Available
Powerful Deal and Task Tracking
Helpful Meeting Scheduling Feature
Get HubSpot Sales Hub
Try it Free Today
Popular
Sales can be a tricky game, so it’s important to utilize the right tools to give yourself the best chance at success . Choosing the wrong one can result in a lot of time, money, and energy wasted in the process. I’m AJ. I created a digital agency within 4 years and successfully sold it for a multi-million dollar exit . Now, I hope to impart my knowledge of digital marketing to aspiring small businesses. That’s why the Small Business Bonfire team and I conducted this HubSpot Sales Hub review. We took a thorough look at all of its features in order to give you the tools to decide if it’s right for you. Let’s get into it!
You Can Trust Small Business Bonfire Since 2009 Small Business Bonfire has been testing and rating thousands of business software to help you (our small business owners) start & scale your organizations. If you want to know more about how we test, please read this article here.
What is HubSpot Sales Hub?
In short, HubSpot Sales is software designed to help sales teams manage and optimize their workflow. It’s a cloud-based platform that provides an array of features for accomplishing the following: Managing leads and contact information Tracking sales analytics Automating processes Measuring success We use HubSpot regularly at the agency, however, in this case, we set up Small Business Bonfire on their Starter plan at the reasonable price of $50/month .
Pros and Cons of HubSpot Sales Hub?
There are plenty of benefits to using HubSpot Sales Hub; however, it’s also important to examine the negatives as well. Let’s go over the pros and cons .
HubSpot Sales Hub Pros
Intuitive user interface
Free tools available
Comprehensive reports & analytics
Helpful meeting scheduling tools
HubSpot Sales Hub Cons
Depending on the plan you choose, it can be expensive.
Limited customization options
Visit Site For Pricing
Who Is HubSpot Sales Hub Best Suited For?
HubSpot Sales Hub is for great large enterprises and businesses looking to scale. Their free tools and Starter plans also allow businesses to take advantage of powerful lead tracking tools without breaking the bank . Larger sales organizations with a bigger budget can benefit from their Sales Hub Enterprise plan, which includes additional reporting and sales automation capabilities .
Who Is HubSpot Sales Hub Not Suited For?
HubSpot’s Sales software can be on the expensive side for smaller businesses that want access to Professional and Enterprise-level features . So, if you’re a business that’s on the smaller side, or is just starting out, you might want to look at other options that are more cost-effective such as Monday.com .
HubSpot Sales Hub Pricing: How Much Does It Cost?
HubSpot Sales Hub has 3 pricing plans. They also offer lots of helpful free tools with no commitment needed. They are the following: Sales Hub Starter: $50/month Sales Hub Professional: $500/month Sales Hub Enterprise: $1,200/month
/* widget: Unlimited Table */
#uc_ue_table_elementor_6f788c2d.ue-table {
display: flex;
flex-direction: column;
opacity: 0;
transition: opacity .3s ease-in-out;
}
#uc_ue_table_elementor_6f788c2d .tabulator-header .tabulator-col svg,
#uc_ue_table_elementor_6f788c2d .tabulator-table .tabulator-cell svg {
height:1em;
width:1em;
}
#uc_ue_table_elementor_6f788c2d.ue-table.uc-show {
opacity: 1;
}
#uc_ue_table_elementor_6f788c2d .ue-table__tools {
display: flex;
justify-content: flex-end;
}
#uc_ue_table_elementor_6f788c2d .ue-table__search-btn,
#uc_ue_table_elementor_6f788c2d .ue-table__search-fields-toggle {
height: 100%
}
#uc_ue_table_elementor_6f788c2d .ue-table__filter-container {
position: relative;
display: flex;
justify-content: center;
align-items: center;
}
#uc_ue_table_elementor_6f788c2d .ue-table__search-fields {
position: absolute;
top: 0;
width: 100%;
max-height: 200px;
overflow: auto;
list-style-type: none;
z-index: 2;
display: flex;
flex-direction: column;
gap: .5em;
transform-origin: top center;
transform: scaleY(0);
transition: transform .3s ease-in-out;
}
#uc_ue_table_elementor_6f788c2d .ue-table__search-fields.uc-show {
transform: scaleY(1);
}
#uc_ue_table_elementor_6f788c2d .ue-table__search-fields li {
display: flex;
align-items: center;
gap: 0.5em;
}
#uc_ue_table_elementor_6f788c2d .ue-table-icon {
position: relative;
display: flex;
justify-content: center;
align-items: center;
cursor: pointer;
padding: 5px;
}
.ue-table__templates-container {
display: none;
}
#uc_ue_table_elementor_6f788c2d .tabulator-cell {
white-space: normal;
}
#uc_ue_table_elementor_6f788c2d .tabulator-responsive-collapse {
white-space: normal;
}
#uc_ue_table_elementor_6f788c2d .tabulator .tabulator-header .tabulator-col {
color: #000000;
background-color: #F4F8FF;
}
#uc_ue_table_elementor_6f788c2d .tabulator .tabulator-header .tabulator-col:hover {
background-color: ;
}
#uc_ue_table_elementor_6f788c2d .tabulator .tabulator-header .tabulator-col,
#uc_ue_table_elementor_6f788c2d .tabulator .tabulator-header .tabulator-cell,
#uc_ue_table_elementor_6f788c2d .tabulator .tabulator-row .tabulator-col,
#uc_ue_table_elementor_6f788c2d .tabulator .tabulator-row .tabulator-cell {
border-left-style: solid;
border-left: none;
}
#uc_ue_table_elementor_6f788c2d .tabulator-col-resize-handle {
border-width: 1px;
border-left-color: #555555;
border-left-style: solid;
}
@media screen and (max-width: 1024px) {
#uc_ue_table_elementor_6f788c2d .tabulator-col-resize-handle {
border-width: ;
}
}
@media screen and (max-width: 767px) {
#uc_ue_table_elementor_6f788c2d .tabulator-col-resize-handle {
border-width: ;
}
}
#uc_ue_table_elementor_6f788c2d .tabulator-headers .tabulator-col:last-of-type,
#uc_ue_table_elementor_6f788c2d .tabulator-row .tabulator-cell:last-of-type{
border-right: none !important;
}
#uc_ue_table_elementor_6f788c2d .tabulator-col-resize-handle:last-of-type {
display: none;
}
.tabulator-col,
.tabulator-row,
.tabulator-cell,
.ue-table-column__button {
transition: all .2s ease-in-out;
}
.ue-table-column__button {
display: inline-block;
}
/*
.tabulator-headers>.tabulator-col:not([class*='elementor-repeater-item']),
.tabulator-table>.tabulator-row>.tabulator-cell:not([tabulator-field*='column']) {
width: 100px !important;
}
*/
.tabulator-table>.tabulator-row>.tabulator-cell:not([tabulator-field*='column'])
How Does HubSpot Sales Hub Pricing Compare?
HubSpot Sales Hub is on the pricier side when it comes to sales and CRM tools. Their plans come with powerful features, however, depending on your budget you might want to look for more cost-effective options that offer similar features. For comparison, Monday.com’s Sales CRM has prices as low as $10/month per seat . Their Pro plan (with a lot of the same features) only costs $24/month per seat . Salesforce CRM also offers an Unlimited plan (a step above their Enterprise plan) for only $300/month . While we think HubSpot ultimately provides more bang for your buck , it’s pretty tough to ignore those savings. Especially for small businesses on a tight budget.
HubSpot Sales Hub Pricing Tips
/* widget: Timeline Bullets */
#uc_timeline_bullets_elementor_689c9984 .ue_item
{
display:flex;
position:relative;
}
#uc_timeline_bullets_elementor_689c9984 .ue_item_icon
{
display:flex;
align-items:center;
justify-content:center;
flex-grow:0;
flex-shrink:0;
line-height:1em;
overflow:hidden;
}
#uc_timeline_bullets_elementor_689c9984 .ue_item_icon img
{
object-fit: cover;
}
#uc_timeline_bullets_elementor_689c9984 .ue_item_icon svg
{
height:1em;
width:1em;
}
#uc_timeline_bullets_elementor_689c9984 .ue_item_spacer
{
flex-grow:0;
flex-shrink:0;
}
#uc_timeline_bullets_elementor_689c9984 .ue_item_hr_line
{
flex-grow:0;
flex-shrink:0;
}
#uc_timeline_bullets_elementor_689c9984 .ue_item_vr_line
{
height:100%;
position:absolute;
flex-grow:0;
flex-shrink:0;
}
.ue_item_title
{
font-size:21px;
}
#uc_timeline_bullets_elementor_689c9984.uc-remote-parent .ue_item
{
cursor:pointer;
}
Annual Plans Save HubSpot Sales Hub offers a 10% discount when you pay for the year upfront. That's $50 a month in savings with the Professional plan.
Free Tools Available HubSpot offers a lot of helpful free tools that you can use to start building your sales process. Take advantage of these resources before you make the plunge with their paid plans.
14-Day Free Trial HubSpot also offers a 14-day free trial on their Professional and Enterprise plans. So if you're not sure, you can give them a try without any pressure.
New Customers Save New customers can purchase the Starter plan for only $20. So if you're just starting out, this could be a great way to save.
HubSpot Sales Hub Core Features
/* widget: Icon Accordion */
#uc_uc_icon_accordion_elementor_12e61931 *{
box-sizing: border-box;
}
#uc_uc_icon_accordion_elementor_12e61931 .uc_container .uc-heading
{
cursor:pointer;
display:flex;
align-items:center;
transition:0.3s;
}
#uc_uc_icon_accordion_elementor_12e61931 .uc_container .uc-heading span.bbb
{
display:block;
}
#uc_uc_icon_accordion_elementor_12e61931 .uc_ac_box.uc-item-active span.uc_dactive
{
display:none;
}
#uc_uc_icon_accordion_elementor_12e61931 .uc_ac_box:not(.uc-item-active) span.uc_active
{
display:none;
}
#uc_uc_icon_accordion_elementor_12e61931 .ue_icon_holder,
#uc_uc_icon_accordion_elementor_12e61931 .ue_icon_spacing
{
flex-grow:0;
flex-shrink:0;
}
#uc_uc_icon_accordion_elementor_12e61931 .uc_content{
display: none;
}
#uc_uc_icon_accordion_elementor_12e61931 .ue_icon
{
display:flex;
justify-content:center;
align-items:center;
line-height:1em;
transition:0.3s;
}
#uc_uc_icon_accordion_elementor_12e61931 .ue_icon svg
{
height:1em;
width:1em;
}
#uc_uc_icon_accordion_elementor_12e61931 .ue_expand_inside
{
display:flex;
justify-content:center;
align-items:center;
line-height:1em;
}
#uc_uc_icon_accordion_elementor_12e61931 .ue_expand_inside svg
{
height:1em;
width:1em;
}
#uc_uc_icon_accordion_elementor_12e61931 .ue_expand,
#uc_uc_icon_accordion_elementor_12e61931 .ue_expand_spacing
{
flex-grow:0;
flex-shrink:0;
}
#uc_uc_icon_accordion_elementor_12e61931 .ue_title
{
flex-grow:1;
}
#uc_uc_icon_accordion_elementor_12e61931 .uc_ac_box:last-child
{
margin-bottom:0px;
}
#uc_uc_icon_accordion_elementor_12e61931 .uc_ac_box
{
overflow:hidden;
}
#uc_uc_icon_accordion_elementor_12e61931_item1 .ue_icon
{
background-color:;
}
#uc_uc_icon_accordion_elementor_12e61931_item1 .ue-heading
{
background-color:;
}
#uc_uc_icon_accordion_elementor_12e61931_item2 .ue_icon
{
background-color:;
}
#uc_uc_icon_accordion_elementor_12e61931_item2 .ue-heading
{
background-color:;
}
#uc_uc_icon_accordion_elementor_12e61931_item3 .ue_icon
{
background-color:;
}
#uc_uc_icon_accordion_elementor_12e61931_item3 .ue-heading
{
background-color:;
}
#uc_uc_icon_accordion_elementor_12e61931_item4 .ue_icon
{
background-color:;
}
#uc_uc_icon_accordion_elementor_12e61931_item4 .ue-heading
{
background-color:;
}
#uc_uc_icon_accordion_elementor_12e61931_item5 .ue_icon
{
background-color:;
}
#uc_uc_icon_accordion_elementor_12e61931_item5 .ue-heading
{
background-color:;
}
#uc_uc_icon_accordion_elementor_12e61931_item6 .ue_icon
{
background-color:;
}
#uc_uc_icon_accordion_elementor_12e61931_item6 .ue-heading
{
background-color:;
}
Deal Pipeline
HubSpot's Sales Hub provides a comprehensive deal pipeline system that allows you to track, manage, and measure your sales process. This way, you can take on more deals and close them more quickly . It includes customizable stages to help ensure deals move through the funnel. This can help especially with task management for your sales reps . Here's an example of the Sales Pipeline we created using the Deals feature. We also especially liked the customization options such as the ability to add the following to each deal: Attachments Quote details Line items Contacts Companies The screenshot below shows our team adding a quote to one of our hypothetical deals.
Meeting Scheduling
HubSpot's Sales Hub offers the ability to schedule meetings, send calendar invites, and set reminders for you and your team. You can also connect to Google Calendar, Outlook Calendar, and Office 365 so that you never miss an important event. We created a 10-minute Monday meeting as an example so you could see how the interface works.
Contact Management
HubSpot Sales Hub allows you to keep all of your contacts in one place. You can easily create, store and track data on contacts, companies, and deals all in the same platform. We easily created a contact profile for our example customer below.
Task Tracking
HubSpot's Sales Hub has task tracking that includes the following features: Calendar syncing Insights including activity and weekly reports Ability to assign tasks to team members, set deadlines, and track progress We set up some tasks to test out how easy it was and found it to be relatively simple. You can add the following information for each task: Task categories Notes Tags Custom fields
Reporting Dashboard
HubSpot Sales CRM also has an intuitive Dashboard feature that allows users to personalize their dashboard using helpful templates. Some examples of templates include: Chat Overview Email Overview Marketing Contacts Sales Sales Manager Sales Rep We went with the Sales template and created a dashboard to view our sample deals. We were then able to see our team activity by date, deals closed, contacts created, and other sales-related analytics. Here's a screenshot of our dashboard to give you a better idea of how it's laid out. The Small Business Bonfire team and I found this to be especially simple to navigate, and we loved having all of our data in one place with just a few clicks.
Chatflows
If you're looking for a smarter, more streamlined way to connect with leads and customers, HubSpot Sales Hub's Chatflows feature is the answer. This dynamic chat feature allows your business to engage with leads and visitors to your site while your team focuses on other tasks. With a few clicks and keyboard strokes, we were able to create a customized chatbot that could do everything from assigning conversations to team members to answering frequently asked questions by searching the knowledge base.
What are the Limitations of HubSpot Sales Hub? The easy answer here is the price tag. As we mentioned, HubSpot Sales Hub costs quite a bit more than some similar Sales CRM services like Salesforce or Monday.com. If you’re just looking for a sales-related product, we recommend you check out Salesforce. However, if you’re already using HubSpot for its other features, Sales Hub can be a powerful tool in your arsenal . What Sets HubSpot Sales Hub Apart from the Competition? HubSpot Sales Hub really stands out from the competition in its ability to work seamlessly with HubSpot’s other Hubs . Utilizing HubSpot’s software keeps all of your analytics in one place, allowing your team to easily track progress in real-time . If you’re looking for an all-in-one product to help manage sales, we recommend utilizing everything that HubSpot has to offer, including Sales Hub. It’s also incredibly beginner-friendly and easy to use . Getting Started with HubSpot Sales Hub The startup process with Sales Hub was quick and easy. We filled out our job field, title, and organization name and were able to get the ball rolling. They provided a tutorial that would be very helpful for beginners, as well as some tips on how to get started (shown below). Overall, the onboarding experience was engaging with a very easy learning curve. How Do You Use HubSpot Sales Hub? HubSpot Sales Hub is primarily used by businesses involved in sales and marketing, especially those who rely on the following: Lead generation Pipeline management Customer retention It is ideal for companies that are looking to streamline their sales process, automate repetitive tasks, and gain more insights into their sales performance. This is especially helpful when combined with HubSpot’s other powerful features like Service Hub and Marketing Hub. HubSpot Sales Hub Customer Service & Support Review HubSpot Sales Hub offers 24/7 live chat , email , and phone support . To test this out, we asked a question about navigating the Deals pipeline. We had to wait a few minutes to be connected with a representative; however, once we were, they were super helpful .
HubSpot also offers a suite of other Hubs that covers everything from content management to marketing. In this regard, HubSpot is essentially an all-in-one platform for streamlining processes , analyzing data , and managing your business . At Small Business Bonfire, we love the fact that it allows us to easily access customer data from all parts of the platform and that we can have an updated view of our customer’s journey. HubSpot offers the following additional Hubs: HubSpot Marketing Hub HubSpot Service Hub HubSpot CMS Hub HubSpot Operations Hub Let’s break down each to give you a better idea of what they offer. HubSpot Marketing Hub HubSpot’s Marketing Hub has everything your business needs to create and operate successful marketing campaigns. Here are some features they offer: Ad campaign management Lead Capture Marketing email functionality Social media integration Landing page tool Here’s an example of the ad creation screen with some offers they provide new users. HubSpot Service Hub HubSpot’s Service Hub helps businesses connect with customers and provide exceptional service all in one place. They offer the following features: Ticketing system Customer Portals Feedback Surveys Live Chat functionality (with knowledge base) We especially liked the fact that the Live Chat feature utilizes HubSpots impressive knowledge base (with the Professional plan) to assist customers immediately. Our HubSpot Service Hub review goes more in-depth about everything it provides. HubSpot CMS Hub HubSpot’s CMS Hub is a content management system that helps you create and manage content for your business. Here are some features that CMS Hub offers: A/B Testing for email/websites Mobile optimization Website themes Custom domain connection Blog expert For this section, we decided to show how easy and simple it was to set up a blog page. Here’s our test blog. Check out our HubSpot CMS Hub review for more information. HubSpot Operations Hub This powerhouse Hub allows you to automate manual processes, manage data quality, and connect all your business apps in one place. Some of its features include: Data sync Data quality automation Integrations with tons of apps Here’s an example where we connected Canva to our HubSpot account using their integration feature. Their data sync feature is also especially impressive, allowing teams to collaborate and work together while their progress updates in real-time.
HubSpot Sales Hub Alternative Comparison
HubSpot’s Sales Hub has a lot of great features, but it’s not for everyone. Here are some examples of alternative sales software to check out.
/* widget: Unlimited Table */
#uc_ue_table_elementor_ea65d75.ue-table {
display: flex;
flex-direction: column;
opacity: 0;
transition: opacity .3s ease-in-out;
}
#uc_ue_table_elementor_ea65d75 .tabulator-header .tabulator-col svg,
#uc_ue_table_elementor_ea65d75 .tabulator-table .tabulator-cell svg {
height:1em;
width:1em;
}
#uc_ue_table_elementor_ea65d75.ue-table.uc-show {
opacity: 1;
}
#uc_ue_table_elementor_ea65d75 .ue-table__tools {
display: flex;
justify-content: flex-end;
}
#uc_ue_table_elementor_ea65d75 .ue-table__search-btn,
#uc_ue_table_elementor_ea65d75 .ue-table__search-fields-toggle {
height: 100%
}
#uc_ue_table_elementor_ea65d75 .ue-table__filter-container {
position: relative;
display: flex;
justify-content: center;
align-items: center;
}
#uc_ue_table_elementor_ea65d75 .ue-table__search-fields {
position: absolute;
top: 0;
width: 100%;
max-height: 200px;
overflow: auto;
list-style-type: none;
z-index: 2;
display: flex;
flex-direction: column;
gap: .5em;
transform-origin: top center;
transform: scaleY(0);
transition: transform .3s ease-in-out;
}
#uc_ue_table_elementor_ea65d75 .ue-table__search-fields.uc-show {
transform: scaleY(1);
}
#uc_ue_table_elementor_ea65d75 .ue-table__search-fields li {
display: flex;
align-items: center;
gap: 0.5em;
}
#uc_ue_table_elementor_ea65d75 .ue-table-icon {
position: relative;
display: flex;
justify-content: center;
align-items: center;
cursor: pointer;
padding: 5px;
}
.ue-table__templates-container {
display: none;
}
#uc_ue_table_elementor_ea65d75 .tabulator-cell {
white-space: normal;
}
#uc_ue_table_elementor_ea65d75 .tabulator-responsive-collapse {
white-space: normal;
}
#uc_ue_table_elementor_ea65d75 .tabulator .tabulator-header .tabulator-col {
color: #000000;
background-color: #F4F8FF;
}
#uc_ue_table_elementor_ea65d75 .tabulator .tabulator-header .tabulator-col:hover {
background-color: ;
}
#uc_ue_table_elementor_ea65d75 .tabulator .tabulator-header .tabulator-col,
#uc_ue_table_elementor_ea65d75 .tabulator .tabulator-header .tabulator-cell,
#uc_ue_table_elementor_ea65d75 .tabulator .tabulator-row .tabulator-col,
#uc_ue_table_elementor_ea65d75 .tabulator .tabulator-row .tabulator-cell {
border-left-style: solid;
border-left: none;
}
#uc_ue_table_elementor_ea65d75 .tabulator-col-resize-handle {
border-width: 1px;
border-left-color: #555555;
border-left-style: solid;
}
@media screen and (max-width: 1024px) {
#uc_ue_table_elementor_ea65d75 .tabulator-col-resize-handle {
border-width: ;
}
}
@media screen and (max-width: 767px) {
#uc_ue_table_elementor_ea65d75 .tabulator-col-resize-handle {
border-width: ;
}
}
#uc_ue_table_elementor_ea65d75 .tabulator-headers .tabulator-col:last-of-type,
#uc_ue_table_elementor_ea65d75 .tabulator-row .tabulator-cell:last-of-type{
border-right: none !important;
}
#uc_ue_table_elementor_ea65d75 .tabulator-col-resize-handle:last-of-type {
display: none;
}
.tabulator-col,
.tabulator-row,
.tabulator-cell,
.ue-table-column__button {
transition: all .2s ease-in-out;
}
.ue-table-column__button {
display: inline-block;
}
/*
.tabulator-headers>.tabulator-col:not([class*='elementor-repeater-item']),
.tabulator-table>.tabulator-row>.tabulator-cell:not([tabulator-field*='column']) {
width: 100px !important;
}
*/
.tabulator-table>.tabulator-row>.tabulator-cell:not([tabulator-field*='column'])
<
