Hiring people with disabilities benefits employers as well as communities. Having a diverse workplace creates a culture of inclusivity within the company. However, there are some challenges that can be easily addressed by knowing how to effectively hire employees with disabilities.
What Is A Disability?
According to the U.S. Department of Labor and Americans with Disabilities Act (ADA), a “disability” is any “physical or mental impairment that substantially limits one or more major life activities.”
Not all disabilities are visible. In fact, some disabilities occur periodically and are not constant. Others are more obvious and affect the individual on an ongoing basis.
Benefits Of Hiring Disabled Workers
In today’s economy, businesses are finding it difficult to hire talented workers. Hiring people with disabilities can help companies meet workforce needs while remaining competitive within the market. Some of the biggest benefits of hiring disabled workers include:
Expanding the talent pool
Creating a diverse workplace
Meeting workforce needs
Fostering creative solutions
Generating goodwill among employees and customers
In addition to these benefits, there are financial incentives to some businesses that hire people with disabilities, including federal tax credits like the Disabled Access Credit and Work Opportunity Tax Credit (WOTC).
Accommodations For Disabled Workers
Many individuals with disabilities need workplace accommodations , also called “productivity enhancers,” in order to perform their job to the best of their abilities. An accommodation is a modification or adjustment to a job, work environment, or the way in which things are usually done throughout the hiring or work process.
Some examples of workplace accommodations include:
Physical changes to the office environment, such as installing a ramp
Assistive technologies, such as providing a screen reader
Accessible communications, such as providing large print manuals
Policy enhancements, such as adjusting work schedules
The Job Accommodation Network is an Office of Disability Employment Policy-funded technical assistance center that provides free, expert, and confidential guidance on workplace accommodations.
The ADA Prohibits Discrimination Against People With Disabilities
Title I of the Americans with Disabilities Act (ADA) protects the employment rights of people with disabilities. It prohibits discrimination against disabled workers and ensures that they are treated fairly. The U.S. Equal Employment Opportunity Commission enforces the provisions within Title I of the ADA.
Title I of the ADA applies to private employers with 15 or more employees, state and local governments, employment agencies, and labor unions. Those entities are prohibited from “discriminating against qualified individuals with disabilities in job application procedures, hiring, firing, advancement, compensation, job training, and other terms, conditions, and privileges of employment.”
How To Hire A “Qualified Individual With Disabilities”
Thus, pursuant to federal laws, employers may not discriminate when hiring disabled individuals. However, that does not explain how to actually hire qualified individuals with disabilities. Here are some tips for finding the best employees, regardless of disability status.
Cast A Wide Net Into The Employee Pool
The best way to find qualified workers who have disabilities is to seek candidates from a wide variety of sources. You may work with employment agencies, search for candidates in online databases, or accept applications conventionally.
Do Not Place Discriminatory Restrictions On The Position
Carefully write your job description and ensure you indicate that accommodations can be made for individuals with disabilities. Disabled candidates will be more likely to apply for your positions if they know up front that you are willing to accommodate qualified individuals.
Do Not Focus On Individual Characteristics That Are Unrelated To The Job
When you review qualifications of individuals, do not review unrelated characteristics of potential employees. For example, if you are hiring for a desk job, you should not ask if the individual can stand for a certain amount of time and lift up to 50 pounds. Instead, you should clearly state the tasks and duties of the job and keep in mind that those may require modifications as well.
State In Your Job Posting That You Hire Disabled Individuals
Your job posting should specifically state that you actively seek to hire disabled workers. When presenting the atmosphere of the company, focus on your inclusive culture and welcoming environment. Provide examples of how your business works with people who have disabilities.
Actions To Avoid When Hiring People With Disabilities
There are also actions you should take to prevent disability bias during the hiring process. You will also want to avoid the appearance of discrimination.
Ensure anti-discrimination policies include disabilities
Offer reasonable accommodations during the application process
Do not ask job candidates if they are disabled
Do not ask about necessary accommodations
Do not make assumptions about a candidate’s capabilities
Ask everyone, not only people with obvious disabilities, if they can perform tasks of a job
Be clear that mental health concerns are not an auto-disqualifier for the job
Do not ask job candidates personal questions unrelated to the ability to do the job
Do not require any time of medical examination before making a job offer
If a medical exam is required after a job offer, all employees should be subject to the same requirements
Managers and hiring professionals should be thoroughly trained in how to hire employees while considering the Americans with Disabilities Act.
How To Interview Someone With Disabilities
While this section will specifically address how to interview someone with potential disabilities, you should actually use these tips during all interviews. Creating an inclusive interview process should involve reasonable accommodations.
Ask the interviewee if you can make them comfortable with any accommodations
Allow plenty of time for the interview
If the interview is via video, place yourself directly in front of the camera at eye level
Speak directly to the person and maintain eye contact
Use the same interviewing techniques you always do
Clearly identify yourself and anyone else in the interview group
Listen attentively and focus on the person being interviewed
Allow the individual and their assistive devices to have personal space
Hiring People With Disabilities Can Benefit Your Business
Employees with disabilities greatly contribute to the workplace as well as the community. You should create a positive environment where all job candidates are comfortable and disabled workers feel included.
If you have questions about how to hire or work with employees who are disabled, you should reach out to EEOC resources.
For additional help with small business hiring, contact Lendio .
Information provided on this blog is for educational purposes only , and is not intended to be business, legal, tax, or accounting advice. The views and opinions expressed in this blog are those of the authors and do not necessarily reflect the official policy or position of Lendio. While Lendio strivers to keep its content up to-date, it is only accurate as of the date posted. Offers or trends may expire, or may no longer be relevant.
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