Copper CRM Review 2023: Made for SMBs?









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Bonfire Rating: 4.7/5 Copper was designed with simplicity in mind. It's one of the easiest CRMs to use on the market!












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Copper CRM


Learn More Today!



$
29



Monthly





Google Workspace Integreation





2,500 Contacts with Basic plan





Powerful pipeline management






Get Copper CRM


Try it Free Today





Popular














Finding the right CRM for your business can be a challenge. There are so many options out there, and finding the right balance between features , cost , and ease of use can be difficult. If you pick the wrong one, the opportunity cost can be huge . My name’s AJ. I’ve been in the digital marketing space for more than a decade, using all sorts of CRM tools along the way . I started Small Business Bonfire to share some of that experience with fellow entrepreneurs and small business owners. We think it’s worth taking a closer look at Copper CRM, which is designed specifically with the needs of small and medium-sized businesses (SMBs) in mind. We put the software through its paces to give you this comprehensive Copper CRM review. Let’s dive in! We also compiled a list of the best CRMs for small businesses for you to check out when you’re finished reading.











You Can Trust Small Business Bonfire Since 2009 Small Business Bonfire has been testing and rating thousands of business software to help you (our small business owners) start & scale your organizations. If you want to know more about how we test, please read this article here. 











What is Copper CRM?



Copper CRM (customer relationship management) is a platform that focuses on  ease of use   and integration with Google above all else. It’s a great CRM on its own, but it is definitely made even better if your team uses Google products already. Copper is a really good choice for SMBs because it’s cost-effective and beginner-friendly , plus it has all the features a small business needs to get started with CRM software. Some features offered by Copper CRM include: Google Workspace CRM integration Automatic marketing tools Mobile app Contact management capabilities Easy to create & manage pipelines We especially love how easy it is to learn and use the CRM tool. It’s extremely intuitive and user-friendly, so you don’t need to be a tech whiz to get the most out of it. At Small Business Bonfire, we’re always on the lookout for products that are straightforward and streamlined, and Copper CRM certainly fits the bill based on our months of testing.



Pros and Cons of Copper CRM



Copper is an awesome CRM, especially for beginners, but it’s not without its drawbacks. Let’s look at some pros and cons.





Copper CRM Pros







Very easy to use




Seamless integration with Google Workspace




Great email marketing tools




Lots of third-party integrations




Affordable pricing










Copper CRM Cons







Lacks lead capture forms to help sales teams




No multi-channel chat support






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Visit Copper CRM For Pricing







Who is Copper CRM Best Suited For?



Copper CRM is fantastic for beginners. The CRM system is easy to learn and use, making it perfect for those just starting out with CRMs or SMBs that don’t want to spend a ton of time learning how to use the software. It’s also ideal for users looking for a low-cost solution and don’t need all the bells and whistles offered by other CRMs. As we touched on briefly, Copper CRM also integrates with Google Workspace, meaning it’s a great choice for businesses that already use it. It also features email marketing tools, so it could be well-suited for marketing teams .



Who Is Copper CRM Not Suited For?



Let’s face it, Copper CRM has fewer features than some of its competitors, so if you need a lot of advanced functionality, then the software won’t be suitable for you. Some industries that might need more than Copper can offer include: Healthcare (it’s not HIPAA compliant) Real estate (it doesn’t have lead capture forms) Large sales teams (it doesn’t offer multi-channel chat support)

















Copper CRM Software Pricing



Copper CRM offers 3 main pricing plans. Basic – $29/month Professional – $69/month Business – $134/month There is no free plan with Copper, but they do offer a 14-day free trial with all of their plans.