Two-Way Communication: 4 Tips and Examples to Get It Right

Leaders understand that one of the best signs of a successful organization is a highly engaged workforce. When employees are motivated by their work, they perform better than their less-committed counterparts and naturally boost the organization’s bottom line.
Yet what’s often overlooked is a critical element to employee engagement – “two-way communication” in the workplace. Two-way might seem inherent in any definition of communication, but what often happens at work actually isn’t true communication . Rather, it is one-way information delivered by leaders to employees, with limited interaction between the two.
Mastering two-way dialogue helps leaders build a stronger culture, one in which leaders and employees feel a greater sense of trust in each other, have more candid conversations, ask better questions and interact in more substantive ways.