Chelsea Martin - Noms Bake Shop

It’s the 300th episode of The Small Business Show! We start this special episode with a conversation about some of the most important lessons we have learned over the past 6-years of recordings and guests. Then it’s on to a great interview!
Want people to remember your name? Feed them.   Our guest today has built a business around making a great impression on your current and potential customers with branded boxes of goodness that will put a smile on everyone’s face. Chelsea Martin is the Co-Owner of Noms Bake Shop where they specialize in connecting you with your customers on an entirely different level than standard marketing techniques. Since we all love cookies, I’m especially interested in learning about how they have created a business around something so important to all of us. Join your hosts Shannon Jean and Dave Hamilton as we learn why Noms isn’t really a cookie company after all.

00:00:00 Small Business Show #300 for Wednesday, October 28, 2020
300 Episodes of SBS

Takeaways from 300 Episodes
00:01:50 Support Is Available 

SCORE


00:03:17 That which is monitored is managed
00:04:16 Avoiding fear-based decisions
00:05:10 The opportunity of telling your story
00:06:51 The idea of action
00:08:44 Learn how to give great customer service
00:10:03 Reminding myself that I’m good at this!
00:11:30 The value of resilience and grit
00:13:55 There’s less risk than you think
00:16:47 Turn off your TV!
00:17:56 What do you want to know? [email protected]


00:18:14 SPONSOR: BuildHR . Sync up with Kelly, Your HR Nerd. Text (720) 513-2474 to sign up.
00:19:58 SPONSOR: TextExpander.com/podcast gets you 20% off your first year


00:22:30 Making Great Impressions with Chelsea Martin from Noms Bake Shop




00:24:52 One, Two, World Domination!

Recalibrating the Cookie


00:32:40 Delegating From Hobby to Job

Putting Duct Tape on the ground to map out the space


00:39:56 Blending work and family conversation
00:43:11 Realizing who you are as a company
00:45:10 Coming up with your boxing and branding
00:47:10 Listen to people, Stay true to your brand
00:53:40 It was a learning opportunity
01:00:20 Action: Listen to your people
01:03:36 Find Chelsea at GetNoms.com


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