Best Free CRM 2023: Perfect for Small Businesses
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.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block} There are tons of great free CRMs on the market, so picking the best one for your business can be tricky. You also want to make sure (when you’re ready) that the free CRM you choose has great paid options as well. I’m AJ, here to help! I’ve spent the last decade building my business, using and testing dozens of CRMs in the process . After a successful seven-figure exit, I acquired Small Business Bonfire (SBB) to help fellow entrepreneurs succeed in their business endeavors . So, let’s break down our list of the best free CRMs on the market (to help you narrow it down). Let’s dive in! After years of SBB testing, here is our list of the best (Article Title) CRMs: Best Free CRM Software For Large Teams: Bitrix24 Best Free CRM Software For Sales: Capsule Best Free CRM Software For All-In-One: HubSpot Best Free CRM Software For Startups: Bigin by Zoho Best Free CRM Software For Small Businesses: Freshsales Best Free CRM Software For Project Management: Monday.com Best Free CRM Software For Scaling: Engagebay
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Hands-On Experience
Feature Assessment
Ease of Use
Customer Support
Scalability
Third Party Reviews
Bitrix24 CRM: Best Free CRM for Large Teams
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Bonfire Rating: 4.7/5 Pipedrive: Best pipeline management in the game.
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Bitrix24
Learn More Today!
$
61
Monthly
Powerful Deal Management
Campaign Creation Tools
Free Website Builder
Get Bitrix24
Try it Free Today
Popular
Why We Picked Bitrix24 CRM
Bitrix24 stands out as the best free CRM for large teams, and here’s why: Unlimited users : Bitrix24’s free plan allows for unlimited users. This means you can bring your entire team on board without worrying about additional costs per user. Robust features : Bitrix24 is jam-packed with powerful features that large teams will find invaluable. These include project management tools, workflow automation, lead management, deal pipeline management, and campaign creation. Free website builder : Alongside its CRM functions, Bitrix24 offers a free website builder. This added feature brings a unique value proposition, allowing businesses to integrate customer management and website creation under a single platform. Scalability : As your team grows, Bitrix24 grows with you. Its wide range of features and unlimited users offer a future-proof solution for businesses with a clear growth strategy. These reasons collectively make Bitrix24 a noteworthy choice for large teams seeking an efficient, feature-rich, free CRM option.
Bitrix24 CRM Features
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Free Website Builder
Finding an entirely free website builder that’s easy to use (and doesn’t require coding skills) is kind of like winning the lottery. To our surprise, Bitrix24 offers a 100% free website builder that is incredibly intuitive and filled with useful templates (shown below). This vast array of templates facilitates effortless website creation, even for those without coding experience. We took Bitrix24 for a spin and created a quick website to showcase our Bonfire Field Guide. The entire process took under 10 minutes , thanks to the easy-to-use drag-and-drop interface. Check out the mobile view of a site we created with ease. The bottom line : Bitrix24’s website builder brings tremendous value to SMBs, redefining what you can expect from a free CRM.
Campaign Creation
Bitrix24 provides robust campaign creation for free! The platform offers a powerful campaign editor that enables businesses to create full-blown campaigns quickly and easily. These include the following: Email Voice SMS Messenger Throughout our testing, we created many campaigns using their helpful campaign templates (shown below). Check out a messenger campaign (for our Bonfire Field Guide) that we could set up in just 30 minutes from start to finish. Our takeaway : Bitrix24’s campaign creation tools are intuitive and efficient, making it one of the best free CRM solutions for large teams.
Pipeline Management
Bitrix24’s pipeline management deserves a shoutout for its powerful performance and sleek design. Here’s our breakdown: Customization : Bitrix24’s pipeline management system is highly customizable, allowing you to modify it to best suit your business’s specific needs. Whether it’s adding, removing, or rearranging pipeline stages, Bitrix24 lets you tailor your pipeline to your unique sales process. Color-coded stages : Each stage in the pipeline is color-coded, providing a visual representation that aids in swift comprehension. This color coding adds an aesthetic appeal to the dashboard and enhances readability, helping you quickly identify where each lead is in the sales process. Sleek design : The pipeline management feature sports a sleek design that is pleasing to the eye. This polished look and its powerful functionalities make Bitrix24’s pipeline management a standout feature of this free CRM. We were able to easily create the following three pipelines (shown below) with Bitrix24: Affiliate partnerships pipeline Sales pipeline Recruitment pipeline One thing we loved about Bitrix24’s pipeline management was how great the dashboard looked (shown below). Not only was it easy to use, but it also had a modern design that we thought was fantastic. Overall, Bitrix24’s pipeline management significantly contributes to a seamless and efficient CRM experience , further solidifying its place as one of the best free CRM software options for large teams.
Bitrix24 Pricing
Bitrix24 offers several pricing packages, including a free package: Basic: $61 Standard: $124 Professional: $249 Enterprise: $499
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Bitrix24 CRM and Cons
Fantastic marketing tools
A free version with a lot of utility
Tons of teamwork capabilities
Great task & project management tools
Unlimited users for free plan
Clunky user-interface
Hard to get started for beginners
Customer support is only available in paid plans
Bitrix24 CRM Review
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Capsule CRM: Best CRM for Sales
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Bonfire Rating: 4.7/5 Pipedrive: Best pipeline management in the game.
Capsule
Learn More Today!
$
18
Monthly
AI Content Assistant
Project Management Tools
Customizable Sales Pipelines
Get Capsule
Try it Free Today
Popular
Why We Picked Capsule CRM
Capsule CRM has earned its place on our list of best free CRMs for several compelling reasons: Sales pipeline management : Capsule CRM excels in managing sales pipelines, offering a clear, user-friendly interface that allows your sales team to track, manage, and analyze their deals effectively. Sales analytics : This tool provides insightful sales forecasting, empowering teams to make data-driven decisions and strategize more effectively. It can help identify patterns, track performance, and predict future sales trends. Email marketing : Capsule CRM supports powerful email marketing capabilities, allowing sales and marketing teams to stay connected with their customers through personalized, targeted emails. This feature can significantly enhance customer engagement and conversion rates. AI assistant : Capsule CRM is equipped with a powerful AI assistant that automates repetitive tasks, saving valuable time for sales teams. It can help with tasks like lead generation, customer segmentation, and personalized outreach, among others. Based on these reasons, we strongly believe that Capsule CRM is the standout choice for sales teams in the realm of free CRM options.
Capsule CRM Features
Sales Pipeline Management
Capsule CRM is fantastic for managing deals, leads, and opportunities. Their intuitive sales pipeline management system makes creating and customizing multiple pipelines a breeze . Let’s walk you through our experience of crafting a new pipeline called
