/*! elementor - v3.18.0 - 08-12-2023 */
.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block} It’s essential you have a dependable customer relationship management (CRM) platform for your bank. Without the right software in place, you’re risking not only mismanaged clients and lost revenue but also the security of sensitive financial information. I’m AJ—here to help. I’ve built my business (over the last decade) to a successful multiple seven-figure exit. My mission is to help fellow business owners achieve success and financial freedom . So, let’s break down this list of the best CRM for banks—guaranteed to help your business grow. Stick around for some pro tips to help you decide! After years of SBB testing, here is our list of the best CRM for banks: Best CRM For Banks For Client Management: HubSpot Best CRM For Banks For Workflow Automation: Monday.com Best CRM For Banks For Ticket Management: Engagebay Best CRM For Banks For Lead Management: Zoho CRM Best CRM For Banks For Beginners: Less Annoying CRM Best CRM For Banks For Ease of Use: Insightly CRM
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.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px} How Did We Test The Best CRM For Banking?
My team and I spent six months going in-depth on each CRM platform on this list. Here’s what we looked at:
Scalability
Ease of Use
Feature Assessment
Customer Support
Hands-On Experience
Third-Party Reviews
How We Objectively Test Each Platform:
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Expert Review
Features
Pricing
Customer Service
Integrations
Ease of Use
Mobile
AJ's got a knack for kick-starting businesses, putting them on autopilot, and setting them up for acquisition. Over the past decade, he's been right in the thick of things with hundreds of small businesses, helping them with just about everything under the business sun. If you need advice on software suites and choices? AJ's your guy.
We roll up our sleeves and dive into the top CRM features we think are pretty crucial for small businesses. Stuff like reports and analytics, options to customize your pipelines, and the ability to link up with other apps and services. We know what makes small businesses tick, so we know what features they need to get the job done.
Money matters, folks! When it comes to picking a CRM system, price is usually the deal-breaker. We give a big thumbs up if a provider charges $30 or less per user each month for their starter plan. Extra brownie points for throwing in a freebie plan or trial, options to scale up or down as needed, and the freedom to pay monthly or yearly. We're looking for flexability for small businesses.
We all know support is mega important when you're choosing a CRM platform. This is especially true for those smaller businesses or sales teams who can't afford to have tech wizards on their payroll. We put our detective hats on to see if these companies offer round-the-clock support, and we looked at the different ways you can get help. We're talking live chat (like, real-time convo), email tickets, a good old-fashioned phone call, and self-service tools (for the DIY-ers out there).
When you're in the business of picking a CRM, integrations are like the secret sauce that takes your burger from 'meh' to 'mind-blowing'. Imagine, all your favorite apps and tools, working together in perfect harmony, making your workflow smoother than a fresh tub of Nutella. When we review a CRM, we look at the integrations most SMB owners are looking for.
When you're reviewing a Customer Relationship Management (CRM) system, it's essential to pay close attention to its ease of use. After all, a CRM is as beneficial as its usability. A simple, intuitive interface saves you and your team a great deal of time and headache. When we're reviewing each CRM, this is a crucial aspect that we look for.
The importance of Mobile CRM cannot be overstated in today's digital age. It's essential for fostering strong customer relationships and managing business activities. Mobile access to CRM makes it possible for sales teams to update and access customer information in real time, improving efficiency and ensuring up-to-date data. Mobile CRM can have a massive impact on SMBs, so thoroughly testing it is essential for each one of our reviews.
How We Test CRMs
HubSpot CRM: Best for All-In-One
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Bonfire Rating: 4.8/5 HubSpot CRM has everything you need to help manage customer relationships. Seriously, it's got it all.
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HubSpot
Learn More Today!
$
30
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Tons of Free Tools From Each Hub
Live Chat Capabilities
Robust Integrations
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Popular
Why We Picked HubSpot CRM
HubSpot CRM is a fantastic all-in-one CRM perfect for any bank or financial institution. Here are some notable features: Tons of integrations Client management Workflow automation Mobile app Reporting & analytics HubSpot is robust, secure, and 100% free forever. It’s tailor-made for financial institutions looking to grow (without anything falling through the cracks).
HubSpot CRM Features
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Client Management
Managing customer relationships is crucial for banks. HubSpot CRM simplifies this process, allowing you to manage your client’s entire lifecycle—from prospecting to customer retention. With HubSpot, you can easily achieve the following: Create custom fields Assign tasks to team members Track meetings, calls, & emails Store all client data in one location Adding a new contact is as easy as clicking “create contact” and filling out a few fields (pictured below). Within each card, you can easily view and edit the following info: Name Owner Job title Phone & email Lifecycle stage Lead status Notes & tags Attachments Custom fields As you can see, there’s a ton of information in each card, but HubSpot manages to keep all this data well-organized and just a click away. Once you’ve input your data, you can easily view everything from HubSpot’s client dashboard (shown below). This dashboard is fully customizable, allowing you to add essential metrics for your bank. The nitty gritty: HubSpot offers some of the best client management capabilities in the game. It’s perfect for banks of any size looking to streamline their processes and improve customer relationships across the board.
Integrations
HubSpot reigns supreme when it comes to integrations. The banking CRM software boasts more than 300 native integrations on its App Marketplace (shown below), making it a top choice for banks. Here are a few of our favorites for banking: QuickBooks MailChimp DocuSign Calendly SurveyMonkey With one-click integrations, you can quickly install and use any of the above apps. Plus, HubSpot offers a fantastic pairing with Zapier, allowing for over 6,000 additional integrations . The need to know: If you need an integration, there’s a good chance HubSpot has it.
Workflow Automation
With HubSpot CRM, you can automate repetitive tasks to save time and increase efficiency. This is especially useful for banks and financial institutions that deal with a high volume of client interactions. HubSpot provides helpful pre-made automation templates (screenshot below) to hit the ground running with complex workflow automation. These make it easy to get started with no coding knowledge necessary! HubSpot also lets you create custom automation with its visual workflow builder. Here’s how the builder looks (to give you a better idea). Here are some use cases for HubSpot’s automation for banks: Automatically send a welcome email to new clients when they sign up for an account Assign tasks to team members based on specific client actions Send reminders for upcoming loan payments or credit card statements Upsell or cross-sell products and services based on a client’s financial behavior The bottom line: HubSpot provides top-notch automation capabilities to help you make tedious tasks a thing of the past!
HubSpot CRM Pricing
HubSpot CRM offers a free plan in addition to three paid plans: Free Plan – Free Forever Starter CRM Suite – $30/Month Professional CRM Suite – $1,335/Month Enterprise CRM Suite – $5,000/Month Check out our in depth HubSpot pricing guide!
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display: flex;
align-items: center;
gap: 0.5em;
}
#uc_ue_table_elementor_25442bea .ue-table-icon {
position: relative;
display: flex;
justify-content: center;
align-items: center;
cursor: pointer;
padding: 5px;
}
.ue-table__templates-container {
display: none;
}
#uc_ue_table_elementor_25442bea .tabulator-cell {
white-space: normal;
}
#uc_ue_table_elementor_25442bea .tabulator-responsive-collapse {
white-space: normal;
}
#uc_ue_table_elementor_25442bea .tabulator .tabulator-header .tabulator-col {
color: #000000;
background-color: #FFFFFF;
}
#uc_ue_table_elementor_25442bea .tabulator .tabulator-header .tabulator-col:hover {
background-color: ;
}
#uc_ue_table_elementor_25442bea .tabulator .tabulator-header .tabulator-col,
#uc_ue_table_elementor_25442bea .tabulator .tabulator-header .tabulator-cell,
#uc_ue_table_elementor_25442bea .tabulator .tabulator-row .tabulator-col,
#uc_ue_table_elementor_25442bea .tabulator .tabulator-row .tabulator-cell {
border-left-style: solid;
border-left: none;
}
#uc_ue_table_elementor_25442bea .tabulator-col-resize-handle {
border-width: 1px;
border-left-color: #555555;
border-left-style: solid;
}
@media screen and (max-width: 1024px) {
#uc_ue_table_elementor_25442bea .tabulator-col-resize-handle {
border-width: ;
}
}
@media screen and (max-width: 767px) {
#uc_ue_table_elementor_25442bea .tabulator-col-resize-handle {
border-width: ;
}
}
#uc_ue_table_elementor_25442bea .tabulator-headers .tabulator-col:last-of-type,
#uc_ue_table_elementor_25442bea .tabulator-row .tabulator-cell:last-of-type{
border-right: none !important;
}
#uc_ue_table_elementor_25442bea .tabulator-col-resize-handle:last-of-type {
display: none;
}
.tabulator-col,
.tabulator-row,
.tabulator-cell,
.ue-table-column__button {
transition: all .2s ease-in-out;
}
.ue-table-column__button {
display: inline-block;
}
/*
.tabulator-headers>.tabulator-col:not([class*='elementor-repeater-item']),
.tabulator-table>.tabulator-row>.tabulator-cell:not([tabulator-field*='column']) {
width: 100px !important;
}
*/
.tabulator-table>.tabulator-row>.tabulator-cell:not([tabulator-field*='column'])
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