9 Top Business Communication Channels & Examples

From boardrooms to break rooms, from high-rise headquarters to home offices, the consensus is clear: good communication is the cornerstone of a great business.



We all want to improve the impact of our messaging, but with so many channels, technologies, and team preferences, what’s the key to getting there together?



It all boils down to these four key factors: understanding nuance and needs, using technology wisely, managing how teams work together, and the basics of human psychology. Leaders need to find the right mix of these elements to succeed. 



Let’s explore nine of the best digital communication channels that will help put your  business  on the path to success.



What Is a Business Communication Channel?



Business communication channels are ways of sharing information and ideas with other people within an organization. They are typically categorized as external or internal channels, depending on the recipient of your message.



External channels are meant for communicating with customers, partners, prospects, and clients outside of your company. Internal channels facilitate communication among employees, leadership, and other team members. 



Communication is the key to maintaining productivity, company culture, and employee engagement.



Just take a look at these facts:




Over  95% of workers  agree that communication impacts their effectiveness in the workplace.



Over  80% of U.S. workers  cite employee communication as the top factor in building trust between a company and its employees.



Nearly  70% of employees  say productivity would rise with better communication processes.




via MarketSplash


Shifts in communication methods



Business communication channels fall into two distinct categories: synchronous and asynchronous channels.