Does employee engagement improve business performance?

Yes, employee engagement does have a positive impact on improving business performance. According to Forbes , highly engaged teams show 21% greater profitability. Not only that, those who score in the top 20% of employee engagement experience a reduction of absenteeism of 41% and a reduction in turnover of 59% .
We know engaged employees are more productive, have better morale, and are more likely to stay with the company, which can lead to lower turnover and recruitment costs. They also have a positive impact on customer satisfaction, which can lead to increased sales and revenue long-term.