6 Communication Skills Every Manager Should Master

If you spend any time with managers these days, you’ll notice one theme quite quickly: the post-pandemic work world has them feeling overwhelmed.
Many managers are unprepared to communicate about complex and sensitive topics, such as business uncertainty and changing customer needs, remote vs. in-office decisions, changes in strategy, restructures and layoffs, people and workplace culture issues, growing demands to do more with less, the need for greater speed and agility, and leading through change.
And this is just a starter list.
Why Do Managers Need Good Communication Skills?
This reality translates to one critical finding for top executives and communicators: managers need new communication skills and support to navigate the current world of work.
These 6 skills are what we’ve identified as the most critical to master today. We take each one apart to help leaders understand how important they are.