What is a good business voicemail greeting?
A good business voicemail greeting is professional and concise. It should be easy to understand, free of background noise, and include a call to action to leave a message.
It should include:
The businesses name
When you can return the call
Instructions for the caller
Appreciation for the call
When your customers call, and no one answers, you’ve got one chance at a good first impression before they hang up.
A strong business voicemail greeting hooks your caller and encourages them to leave a message detailing the reason for their call. It’s an essential part of the customer experience for any business with VoIP phones — it plays a part in shaping the caller’s perception of your business.
Use these 17 business voicemail greeting scripts and tips as inspiration to craft your own personalized message.
Don’t forget: Business needs vary across industries. Callers contacting healthcare providers probably have different intentions and needs than customers looking to open a new bank account or make a retail purchase. These templates are a launching pad for you to get creative. The more you speak directly to your customers, the more inclined they’ll be to listen and act.
