Illustration via 99designs
“Hope is everything.”
— Reed Hastings
Reed Hastings ( @reedhastings ) became executive chairman of Netflix in 2023, after 25 years as CEO. He co-founded Netflix in 1997. In 1991, Reed founded Pure Software, which made tools for software developers. After a 1995 IPO and several acquisitions, Pure was acquired by Rational Software in 1997. Reed is an active educational philanthropist and served on the California State Board of Education from 2000 to 2004. He is currently on the board of several educational organizations including KIPP and Pahara . Reed is also a board member of City Fund and Bloomberg. He received a BA from Bowdoin College in 1983, and an MS CS in artificial intelligence from Stanford University in 1988. Between Bowdoin and Stanford, Reed served in the Peace Corps as a high school math teacher.
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#730: Reed Hastings, Co-Founder of Netflix — How to Cultivate High Performance, The Art of Farming for Dissent, Favorite Failures, and More
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What was your favorite quote or lesson from this episode? Please let me know in the comments .
Want to hear an episode with another Netflix founder? Listen to my conversation with Marc Randolph in which we discussed changing communication style as a leader, split testing superpowers, what sets good entrepreneurs apart from mediocre ones, best and worst ideas, pushing back when countless people proclaimed Netflix’s business model would never work, and much more .
#496: Marc Randolph on Building Netflix, Battling Blockbuster, Negotiating with Amazon/Bezos, and Scraping the Barnacles Off the Hull
SELECTED LINKS FROM THE EPISODE
Connect with Reed Hastings :
Powder Mountain | Twitter | LinkedIn
Tuxedo Park: A Wall Street Tycoon and the Secret Palace of Science That Changed the Course of World War II by Jennet Conant | Amazon
Radio History: The Rise, Fall, and Resurrection of LORAN | Mini-Circuits Blog
Stock Market Crash of 1929 | Federal Reserve History
Subprime Mortgage Crisis | Federal Reserve History
The Big Short: Inside the Doomsday Machine by MIchael Lewis | Amazon
Memento | Prime Video
Risk Tolerance: It’s in Your DNA | University of California San Diego
Jeff Bezos Explains One-Way Door Decisions and Two-Way Door Decisions (Clip) | Lex Fridman Podcast #405
Free Solo | Prime Video
Why Culture Matters with Netflix’s Reed Hastings | Masters of Scale #8
Netflix Culture — Seeking Excellence | Netflix
How Netflix Reinvented HR | Harvard Business Review
Ozark | Netflix
Pure Software | Wikipedia
Beginner’s Guide to Java | Microsoft Azure
Epic Pass | Vail Resorts
Multi Resort Ski Passes | Ikon Pass
Radical Candor: Fully Revised and Updated Edition: How to Get What You Want by Saying What You Mean by Kim Scott | Amazon
I Think You’re Fat by A.J. Jacobs | Esquire
Reed Hastings and John Doerr: Building an Iconic Company | Kleiner Perkins
Blitzscaling: The Lightning-Fast Path to Building Massively Valuable Companies by Reid Hoffman and Chris Yeh | Amazon
Reed Hastings On Netflix’s Biggest Mistake | Forbes
Farming for Dissent | The Condorsay Newsletter
No Rules Rules: Netflix and the Culture of Reinvention by Reed Hastings and Erin Meyer | Amazon
Netflix vs. Blockbuster — The Official Case Study | Drift
Vintage Calgonite Commercial (1970s) | YouTube
TED 2018: Netflix Sees Itself as the Anti-Apple | Wired
Reed Hastings: Netflix Future, Hardest Keeper Test, Lessons From Book | Variety
Beyond Entrepreneurship: Turning Your Business into an Enduring Great Company by James Collins and William C. Lazier | Amazon
Jim Collins on The Value of Small Gestures, Unseen Sources of Power, and More | The Tim Ferriss Show #483
Jim Collins — A Rare Interview with a Reclusive Polymath | The Tim Ferriss Show #361
Why Is Rinsing Your Cottage Cheese Important? | Dan Greer
The Five Dysfunctions of a Team: A Leadership Fable by Patrick Lencioni | Amazon
The Advantage: Why Organizational Health Trumps Everything Else in Business by Patrick Lencioni | Amazon
Sapiens: A Brief History of Humankind by Yuval Noah Harari | Amazon
The Overstory: A Novel by Richard Powers | Amazon
I Am Woman | Prime Video
Helen Reddy: I Am Woman (Video) | YouTube
Netflix at 20: Let’s Revisit the Failure of Qwikster | Quartz
Netflix CEO Reed Hastings Apologizes for Mishandling the Change to Qwikster | YouTube
Netflix Apology | Saturday Night Live
24 Lessons from Jeff Bezos’ Annual Letters to Shareholders | CB Insights Research
Where Does Netflix Go from Here? With CEO Reed Hastings | New York Times Events
Goldilocks Principle | Wikipedia
Wasatch Peaks Ranch
Skiing | Yellowstone National Park Lodges
What is Cat Skiing? (Quickly Explained) | The Ski Girl
Salt Lake City International Airport to Powder Mountain | Google Maps
Eden, Utah | Visit Ogden
Warren Buffett Was ‘Terrified’ of Public Speaking and Took Three Steps to Conquer His Fear | Inc.com
What Are Index Funds, and How Do They Work? | Investopedia
35. Amateurs Should Stick With Low-Cost Index Funds | 2008 Berkshire Hathaway Annual Meeting
Reed Hastings Creates $100 Million Education Fund | Philanthropy News Digest
KIPP Public Charter Schools
Support a Classroom. Build a Future. | DonorsChoose
QuestBridge
Waiting For Superman | Prime Video
Understanding Charter Schools vs. Public Schools | US News
Why Can’t Charter Schools and Teachers’ Unions Be Friends? | Pacific Standard
Reed Hastings’ Philanthropic Efforts and Social Impact | Pressfarm
Make the Most of Your World | Peace Corps
Summary of Reed Hastings’ Interview with Stanford Graduate School of Business | r/Entrepreneur
The Three Qualities of the Most Effective Team Players | TED
SHOW NOTES
[06:34] Alfred Lee Loomis and Tuxedo Park .
[07:53] Risk tolerance: nature or nurture?
[10:56] Cultivating culture that “eats strategy for lunch.”
[15:41] The logic behind generous severance.
[17:02] Adapting to Pure chaos.
[18:44] Reference checking potential hires.
[20:29] Context vs. control.
[22:35] Radical candor.
[24:15] Guardrails for maintaining work/life balance.
[27:04] Farming for dissent.
[28:39] Believing in the green crystals.
[30:54] High-performance team, not family.
[31:59] The keeper test.
[32:49] Fire and replace, or replace and fire?
[33:59] Beyond Entrepreneurship and other recommended reading/viewing.
[37:46] A favorite failure.
[40:32] Outstanding leaders.
[41:10] Reed’s two “religions.”
[42:19] Powder Mountain.
[44:44] How Powder Mountain differs from Reed’s other projects.
[46:24] Powder Mountain’s biggest challenges ahead.
[47:02] Could Reed ever really retire?
[47:19] Best investments of time, energy, or money.
[48:49] How can we improve education in the US?
[52:48] What class would Reed teach?
[53:59] Juggling projects without losing focus.
[55:04] Philanthropy: Why Africa?
[55:32] Being “big-hearted champions who pick up the trash.”
[56:28] Reed’s billboard.
[58:01] Parting thoughts.
MORE REED HASTINGS QUOTES FROM THE INTERVIEW
“I’m in the camp that culture eats strategy for lunch. … How do you get human beings to work well together and accomplish amazing things? One of the aspects of that is being around other incredible performers.” — Reed Hastings
“Customers would love to have everything for free — the challenge is to have great customer satisfaction and to charge them enough to have growing operating income. And that constraint is what makes business challenging, fun, and exciting.” — Reed Hastings
“The few times I’ve done investing, I’ve lost my shirt and I realize I’m just so optimistic. Anybody who seems to have a good idea, I’m like, ‘Sure!'” — Reed Hastings
“Hope is everything.” — Reed Hastings
PEOPLE MENTIONED
Alfred Lee Loomis
Bill Gates
Michael Burry
Steve Eisman
Jeff Bezos
Reid Hoffman
Patricia Quillin
John Doerr
Elon Musk
Jim Collins
Larry Ellison
Patrick Lencioni
Yuval Noah Harari
Helen Reddy
Brian Armstrong
Warren Buffett
Dale Carnegie
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