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Rethinking Retail Digital Transformation: Frontline Experience by @RallywareSF

12-6-2024 Business Services https://www.humanresourcestoday.com/edition-article-feed/weekly/feed 65
In the ever-evolving landscape of retail, the push towards digital transformation has primarily centered around e-commerce. From AI-driven personalization to seamless omnichannel integration, retailers have made significant strides in enhancing online shopping experiences. However, a critical aspect often overlooked in this digital revolution is the transformation of the frontline experience.
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