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Beyond Enrollment: Customer Service Strategies For Retention In Online CoursesEnrolling in an online course is just the beginning. What keeps students hooked beyond the sign-up page? It’s all about the...
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Best Practices For Setting Up And Customizing Zendesk For Your OrganizationThere’s a reason Zendesk is considered a market leader in the customer relationship management (CRM) industry. Featuring stellar...
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Zendesk vs Salesforce: Making The Right Choice For Your BusinessBusinesses need a centralized system to store and process their database. Today, each employee, partner, and business associate...
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10 Essential Zendesk Features Every Customer Support Team Should UtilizeWhen your business scales and your customer base grow, so does the number of customer queries, complaints, and feedback. The...
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5 Ways DSPM Elevates Customer Service Standards For Tech CompaniesTech companies are in a relentless pursuit to heighten the caliber of their customer service – a critical determinant of...
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Geofencing Advice For Local Online Retail BusinessesIn this era, online shopping has revolutionized how people shop, shifting away from traditional brick-and-mortar stores. With a...
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10 Reasons Why You Need 24/7 Support Service In 2024In today’s competitive business landscape, the focus is on providing customer-centric solutions. Identifying your clients’ needs,...
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How To Enhance Data Security In Engineering Services Using Office 365The growing risk of security breaches has encouraged businesses to adapt to the latest and advanced security practices....
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Educating the Digital Generation: The Importance of Cybersecurity Awareness in CollegeLiving in a fast-progressing world with constantly appearing new technologies and Internet features requires the user’s...
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AWS Solutions Architect SalaryIntroduction to AWS Solutions Architect Role Amazon Web Services (AWS) is a cloud computing platform that offers a broad range...
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Cyber Security Guide For Students In 2024In this digital age, cybersecurity is more important than ever to keep kids’ schooling safe. As more schools go online, kids...
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Crafting Cybersecure Websites: Essentials For Modern Web DesignIn the digital era, where the internet is a central pillar of our daily lives, the importance of cybersecurity in modern web...
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How To Recognize And Avoid Phishing Scams Online?You have to be cautious, as disguises of phishing scams are prevalent. Have you ever received an email claiming to be from a...
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Azure For Education: Empowering Students With Cloud Computing SkillsIn an era where technology shapes our everyday lives, cloud computing is a cornerstone of modern tech innovation. Among the giants...
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IT Service Management (ITSM) in Education: Enhancing IT Support For Students And FacultyIn the rapidly evolving digital landscape of the 21st century, Information Technology Service Management (ITSM) has emerged as a...
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Adapting To Change: How Outsourcing Services Stay Current With Data TrendsWith rapid technological advancements rolling ever onwards, IT outsourcing service providers need to remain ahead of the curve....
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Leveraging Office 365 For Collaborative Learning: A Guide For Students And EducatorsIn the rapidly evolving landscape of education, collaborative learning has become increasingly important. With the integration of...
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Prepare For The ITIL Foundation Exam & Understand ITIL Concepts & PracticesHave you ever wondered about the secret sauce behind acing the ITIL Foundation exam? “Prepare for the ITIL Foundation exam...
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Enhancing Level-1 IT Service Desk Services For A Large Hotel ChainTable of Contents: Introduction Client Background Challenges Solution Implementation Results...
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Elevating Tier-1 IT Help Desk Services For A Pharmaceutical CompanyTable of Contents: Introduction Client Background Challenges Solution Implementation Results...
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Providing IT Help Desk Services To A Leading Logistics CompanyTable of Contents: Introduction Client Background Challenges Solution Implementation Results...
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What Is OneDrive & How To Use OneDrive For Business In 2023?Although OneDrive has become quite mainstream, there still are people who do not utilize this Microsoft application to its...
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A Comprehensive Guide To Protecting Your Windows Server From Cyber Threats In 2023Cybersecurity is evolving all of the time. As cybercriminals craft innovative ways to breach systems, it’s imperative that you...
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Office 365, Azure, & Windows Server Best Practices For Securing Your Digital WorkspaceIn our digital landscape, where information flows continuously, safeguarding organizations has become challenging. As cyber...
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Leveraging CRM For Effective Customer Management In Dropshipping BusinessesDropshipping is a streamlined option for anyone who wants to get into ecommerce but doesn’t want to be burdened with the process...
Top Articles
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Dragons’ Den: Entrepreneurs secure investment for their pet smoothie drinks companyHusband and wife, Ian and Louise Toal from Much Wenlock in Shropshire secured a £50,000 investment for a 35% share of their company from...
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New Summit is raising a new $100 million fund to back climate tech and underrepresented fund managersThe size of the new fund suggests that it is bullish that it can convince LPs to open their wallets based its impact-focused approach. © 2024...
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Paul Pester Wants to Help Bring Fintech Innovation to the Middle EastFintech development in the Middle East is on the rise, with investment in the region’s digital finance ecosystem surging from nearly...
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U.K.’s tech unicorns honored with ever-changing statue in NYCThe United Kingdom is honoring its unicorns -- or startups with a valuation above $1 billion -- with its Ever-Changing Statue in New York. Read...
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Is Your Company’s Data Ready for Generative AI?A new survey of data leaders across industries suggests that most companies have a long way to go.
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Is Your Small Business Profit Margin Good?Quick—when was the last time you calculated your business’s profit margin? If you answered “Last week,” excellent! And if you don’t...
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For the First Time in 75 years, In-N-Out Burger Is Closing a Store Today. It’s a Bittersweet Lesson About What Really MattersThe company is closing its Oakland store due to crime and unsafe conditions for its employees.
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How E.l.f. Cosmetics and Liquid Death Sold Out Their Spooky, Successful CollabThe brands' ghoulish, coffin-shaped product flew off virtual shelves in just 45 minutes.
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SpicyIP Weekly Review (March 11- March 17)[ This SpicyIP Weekly Review is authored by Kevin Preji. Kevin is a second-year law student at NLSIU Bangalore. His passion lies in...
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The lock-in effect has cost the housing market 1.3 million home sales and affected home prices, finds FHFA researchWant more stories from Lance Lambert’s ResiClub in your inbox? Subscribe to the free, daily ResiClub newsletter....