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Maybe You Didn’t Realize How Much You Light Up Everyone Around You
Happy New Year!
A Conversation About How Automation and AI Deliver Success Now for Service TeamsToday’s service leaders are struggling to meet growing customer expectations amid a 19% average annual turnover rate and tightening...
The Brave New World of Digital, Business, and Leadership Transformation and the Part You Play in It AllI was moved by an inspiring piece about finding hope in a time of disruption and uncertainty . It was written by my friend Andrew Penn, CEO...
The Future of Tech – Predictions and Trends to Watch in 2023 According to SalesforceVia Salesforce Newsroom The only constant in technology — as in life — is change. In this article, you’ll hear predictions from...
Are Bots Coming For Your Job? With the Right Leadership, Human-Centered Innovation Will Help You ThrivePhoto by Tara Winstead, Pexels Does it feel like robots are coming for your job? That doesn’t necessarily have to be the case....
Customer service teams feel more empowered by automation and artificial intelligenceVia Salesforce Today’s service leaders are struggling to meet growing customer expectations amid a 19% average annual turnover rate...