https://www.nextiva.com/blog/feed

• 15 Top Reputation Management Examples for Small Businesses

  12-4-2023 Business Services https://www.nextiva.com/blog/feed 65

  Five-star ratings don’t just happen. You must be proactive about building a swell of positive online reviews to outweigh the rare negative...

• April Product Update

  8-4-2023 Business Services https://www.nextiva.com/blog/feed 61

  Our amazing customers really keep us on our toes! They’re always telling us what’s on their NextivaONE wish list and what’s really...

• 100+ Essential Customer Service Statistics & Trends for 2023

  8-4-2023 Business Services https://www.nextiva.com/blog/feed 59

  Brands must work harder for customer loyalty, thanks to limitless choices within almost every industry. It’s not only product and price that...

• March Product Update

  8-4-2023 Business Services https://www.nextiva.com/blog/feed 57

  .post-thumbnail{display:none} This month, we’ve got productivity hacks you can start using right away. Meanwhile, your team...

• Top 10 Avaya Alternatives & Competitors in 2023

  8-4-2023 Business Services https://www.nextiva.com/blog/feed 67

  Stuck in the water with an obsolete communications solution? You’ve got plenty of options. Avaya is a well-known cloud telephony provider...

• Top 10 Grasshopper Alternatives & Competitors in 2023

  8-4-2023 Business Services https://www.nextiva.com/blog/feed 67

  It’s likely you’re here because you want something better than Grasshopper. We hear you.  We took a few weeks to research and compare...

• Automatic Call Distribution: Overview & Call Routing Examples

  8-4-2023 Business Services https://www.nextiva.com/blog/feed 63

  It’s not surprising that your customers want to resolve their concerns the first time they call you. And no one wants to wait on hold for what...

• Contact Center vs. Call Center: Which Does My Business Need?

  8-4-2023 Business Services https://www.nextiva.com/blog/feed 67

  As businesses seek better ways to deliver a better customer experience , deciding between a call center and a contact center can be tricky....

• Top 10 Nextiva Alternatives To Consider

  8-4-2023 Business Services https://www.nextiva.com/blog/feed 67

  When it comes to choosing VoIP and contact center software, the market is vast. Making a choice is far from easy due to the number of vendors...

• What Is an Outbound Call Center? [Overview, Uses, & Features]

  8-4-2023 Business Services https://www.nextiva.com/blog/feed 60

  What is an outbound call center? An outbound call center is a business facility that staffs agents to make outbound calls to customers and...

• 10 Top-Rated Business Phone Apps for 2023

  8-4-2023 Business Services https://www.nextiva.com/blog/feed 59

  What’s that number calling? Why are they calling? And how should you answer? When you’re taking business and personal...